FAQS

Yes please chat with us and we will assist as best as possible. Unfortunately once an order has been dispatched , it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.

DOMESTIC 

A flat rate of your £5 for all orders within the Uk

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• FREE Standard Shipping for all contiguous Uk on merchandise orders £50+ for customers.

• INTERNATIONAL ORDERS 

• FREE  STANDARD International Shipping on all merchandise orders £200 UK and over.

•  International shipping rates vary by country and will be determined at checkout.  (customs charges/duties may apply depending on your country)

Absolutely, we can gift wrap your order at a extra cost please select option at check out.

We offer next day delivery on orders in the UK subjected  to holidays, weekends, and uncontrollable circumstances

Yes. Please return your item by e-mailing us at yancosmetics.com  and reference your order number for a refund.
Items are accepted for full refund if returned in an approved and saleable condition within 15 days from when you have received it. Items must be in original packaging and not tampered with. This is a strict policy as it is important to us that all members of our community receive their orders in great condition

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Once your order has been dispatched, you will receive an email with the tracking details where you will be able to track your kai order throughout it’s journey

We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by going to the specific product page and clicking the “notify me ” button. When that must-have item is back in action, you’ll be the first to know